1. Who we are
Better Web Co. Ltd is a software distribution company headquartered in Bangkok, Thailand. We act as a regional distributor for software vendors. If you have any questions about this policy, contact us at support@betterwebsoftware.com.
Better Web Co. Ltd
Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Better Web Co. Ltd collects, uses, and protects information when you visit our website or use our services.
2. Data we collect
We may collect basic contact information you voluntarily provide (such as your name, email address, and phone number) when you reach out to us, request a quote, or become a customer or partner. We also collect limited technical data necessary to operate the website, such as IP address and browser type.
3. Cookies
Our website uses a single essential cookie (bws_cart) that identifies your shopping cart. This cookie is necessary for the store to function and is automatically deleted after 24 hours. We do not use analytics, advertising, or cross-site tracking cookies.
4. Third parties
When you purchase or use a product we distribute — for example, an AdGuard product — your relationship and data sharing are governed by that vendor’s own privacy policy. We encourage you to review the privacy policy of each product vendor. If you pay by credit or debit card, your card details are processed by our payment processor, Stripe, under its own privacy policy and security standards. We never receive or store your card details. We do not sell your personal data.
5. Jurisdiction
This policy and any disputes arising from it are governed by the laws of the Kingdom of Thailand, without regard to its conflict-of-laws principles.
6. Store and order data
When you place an order through our store, we collect the email address you provide at checkout. A cart identifier is stored in a cookie on your device for up to 24 hours so the store can keep track of your selections. We store your order data — the products, quantities, and prices of your order — and use this information solely to fulfill your order. We do not use your order data for any other purpose.
7. Contact & complaints
If you have a question, request, or complaint about how we handle your personal data, please contact us at support@betterwebsoftware.com or at the postal address listed on our website. We will respond in a timely manner.
Better Web Co. Ltd · No. 305 Rama 2 Alley, 38 Alley, Bang Mot Sub-district, Chom Thong District, Bangkok Metropolis, Thailand · support@betterwebsoftware.com